What this service usually covers.
Turn AI use from a grey area into a managed capability that staff can use in practice.
Approved tools and tool categories
Define which tools are approved for business use, what separates enterprise-grade from public tools, and what each category is suitable for.
- Set approved tool categories and usage boundaries
- Separate enterprise platforms from public or free tools
- Clarify what each category can and cannot be used for
Data security and information handling
Set clear rules for protecting confidential company information, intellectual property, customer data, and employee data.
- Define what can be entered into which AI tools
- Protect commercial, customer, and employee information
- Reduce uncertainty around data sensitivity and handling
Acceptable use and prompting guidance
Show which use cases are encouraged, which are restricted, and how staff should interact with tools to get more reliable outputs.
- Define acceptable, restricted, and prohibited use
- Provide practical prompting and usage guidance
- Improve consistency and output quality across teams
Content review, incidents, and governance
Clarify accountability, review expectations, incident reporting, policy ownership, and how the business supports staff with training and updates.
- Set review rules for internal, external, and high-stakes content
- Define what to do if something goes wrong
- Assign ownership, support, training, and update responsibility
Clarify tool boundaries, data rules, review expectations, and governance ownership so AI use can scale safely across teams instead of remaining a grey area.
Create a policy your team will actually use
Cooper Consult develops AI use policies that are practical, readable, and matched to the way your business operates so people can use AI well without putting the organisation at risk.